Terra Firma General Family Network
The Family Network Representative is Sarah.
Email: Family Network Representative
24-Hour Info Line: 250-363-2640
Toll free: 1-800-353-3329
Download a Family Network Contact Form (in English, in French)
Terra Firma General is for those on Imposed Restriction (IR), those with loved ones posted to an East Coast deployed ship (i.e. HMCS CHARLOTTETOWN), those with loved ones on extended training elsewhere in Canada, those who are parents of military members posted elsewhere in Canada and all others that are connected to a military member who is not posted to a HMC Ship in CFB Esquimalt.
Deployment Respite Child Care Program
Free Respite Child Care (for children up to school age) is available through the MFRC for one continuous 3 hour period per week up to a maximum of 4 sessions per month when a military parent is deployed (or away for work related reasons) for 28 consecutive days or more (21 days for MCDV members). Punch Cards (available at the MFRC) are used to keep track for the period during which each family can access the program. Parents must complete registration forms and follow established guidelines. This program is provided through MFRC fundraising dollars. If you have unique child care needs, please contact us.
Mission Information Line (1–800–866–4546)
The Mission Information Line is a toll free, bilingual telephone service for families of Canadian military personnel serving an operational role outside of Canada. The purpose of this line is to provide families with timely and accurate information, reassurance, support and referral to other resources when required. The line is accessible 24 hours a day, however line personnel is available from 8 am – 12 midnight (Eastern) Monday – Friday, except on statutory holidays. This service is strictly confidential. The Mission Information Line is not a substitute to the Military Family Resource Centres, rather a supplement to their service.
